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All of our products are covered by a comprehensive 2-year warranty. During this warranty period defective products will be immediately replaced.  We warrant that our products, when stored, installed and used under normal conditions, will be free from defects in materials and workmanship for a period of 24-months from date of purchase. All of our products are warranted to not damage the print head and/or printing mechanism and/or printer components when stored, installed and used in accordance with the recommended procedures of the product manufacturer or the equipment manufacturer’s recommended procedures. We unfortunately cannot accept responsibility for damage to any equipment due to lack...

For years the printer industry struggled with wildly diverse claims for page yields. OEMs would often use different fonts, paper sizes, density settings, and media making it impossible for end users to qualify or compare page yields. Cost per page comparisons were unreliable. A standard form of page yield measurement was needed. In 2004 printer OEMs agreed to a new standard of measuring the page yield of mono laser cartridges. The measurement was in terms of how much print (toner) was laid onto a standard sized page. This area of printing used to define page yield was to be 5%...

Product excellence is a non-negotiable for us – without complete confidence in our product how could we begin to convince our customers of its value? Our products are subjected to rigorous evaluation and testing during every step of its lifecycle, ensuring that our customers receive a product that's best in the market. Developing a product that is at the very minimum equal to the Original Equipment Manufacturers (OEM) product is our benchmark and itt all starts with our commitment to design excellence. Our factories operate State-of-the-art Research and Development departments, patented robotics technology and in-house engineering ensure every product we manufacture...