Frequently Asked Questions

How do I place an order?

Buying products from Incredible Toner is really easy, start by searching or browsing for the products you wish to purchase, then simply click the “Add to Cart” button for items you wish to purchase. Once you’ve added all the items you wish to purchase, click on the “Shopping Cart” link on the top right hand side of our Page to “Check-Out” your order.

Complete all the required fields with your information by simply following them guided prompts.

Should you get stuck along the way or have any questions, please feel free to give us a call on 011 027 8848 and we can assist you in placing your order.

Which cards do you accept?

You can easily and securely pay using either a Mastercard or VISA card. We also accept direct deposits by EFT and will even accept Bitcoin.

What are our banking details?

Remember to use your name and order number as a reference and please email your proof of payment to sales@incredibletoner.co.za.

We can only ship your products once payment has been received into our bank account.

Bank: First National Bank

Company Name: Incredible Toner (Pty) Ltd.

Account Number: 625 412 87167

Account Type: Current Account

Branch Number: 260 950

How much does delivery cost?

We have a standard delivery fee of R 35 (excluding VAT) for all orders nationwide.

Where do you deliver to?

We make use of ARAMEX express courier service for delivery to any physical address in South Africa. Please note we may take a little longer to deliver to addresses in outlying areas. We are unable to deliver to P.O. Boxes. You are also welcome to collect from our Warehouse in Strijdom Park, Randburg.

How long will delivery take?

We will always try our best to get your order to you as quickly as possible and are only able to process your order once payment is reflecting in our account. For the main metropolitan areas (e.g. Johannesburg, Pretoria, Durban, Cape Town, etc.) delivery takes only 24-48 hours, and approx. 72 hours for outlying areas.